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1. Who we are

8° North provides local insight, trusted relationships and practical project support in Sierra Leone. For the personal information described in this policy, 8° North acts as the website operator and, where applicable, the data controller.

Our principal location is Freetown, Sierra Leone. You can contact us using the details shown at the end of this policy.

2. Information we collect

We collect only information that is reasonably relevant to operating the website, responding to enquiries and developing professional relationships.

  • Information you submit through our contact forms, including your first name, last name, email address, company or organisation and message.
  • Information you provide when contacting us by email, phone or WhatsApp, including the content of your communication and any documents you choose to send.
  • Business contact information received during meetings, introductions, enquiries or project discussions.
  • Basic technical and security information that may be recorded automatically by our hosting infrastructure, such as IP address, browser type, requested pages, date and time, and error or security logs.
  • Language and cookie-notice preferences used to operate the website and remember your choices.

3. How and why we use information

  • To respond to enquiries and communicate with you.
  • To assess opportunities, requests and potential projects.
  • To take steps requested by you before entering into a business relationship or agreement.
  • To provide, administer and improve our services and website.
  • To maintain website security, prevent misuse and diagnose technical problems.
  • To comply with legal, regulatory, accounting or reporting obligations.
  • To protect our rights, property, personnel, partners and legitimate business interests.

Depending on the law that applies, our lawful bases may include taking steps at your request before a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests that are not overridden by your rights, and consent where consent is required. We do not sell personal information and we do not use the website contact form for automated decision-making or profiling.

4. When information may be shared

We may share information only where reasonably necessary and subject to appropriate confidentiality and security measures.

  • With website hosting, email, IT, security and technical service providers acting for us.
  • With professional advisers, consultants or project partners when this is necessary to evaluate or carry out a request and is consistent with the context in which the information was provided.
  • With public authorities, courts or regulators where disclosure is required by law or necessary to protect legal rights and safety.
  • In connection with a genuine business reorganisation, transfer or succession, subject to appropriate safeguards.

If you choose to contact us through WhatsApp or another external service, that provider processes information under its own terms and privacy practices.

5. International processing

Because our work and service providers may be international, personal information may be processed in Sierra Leone or in other countries. Where applicable law requires safeguards for an international transfer, we will use an appropriate legal mechanism or other recognised protection.

6. How long we keep information

Contact enquiries are generally kept for up to 24 months after the last substantive communication, unless an active project, contractual relationship, dispute, legal requirement or legitimate business need justifies a longer period.

Business and contractual records may be retained for the period required by applicable law and for the establishment, exercise or defence of legal claims. Technical and security logs are kept for limited periods determined by operational and hosting requirements, and may be retained longer where a security incident is investigated. The cookie-notice preference created by this theme lasts for up to 180 days.

7. Your choices and rights

Depending on where you live and which law applies, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to certain processing. Where processing is based on consent, you may withdraw consent for future processing.

  • Send requests to [email protected] and include enough information for us to identify the relevant records.
  • We may need to verify your identity before completing a request.
  • Some information may need to be retained where the law permits or requires it, including for contracts, compliance, security or legal claims.
  • Where GDPR or UK GDPR applies, you may also complain to the data-protection authority in the country where you live or work.

8. Security

We use reasonable technical and organisational measures intended to protect personal information. No website, email system or internet transmission can be guaranteed to be completely secure, so please do not send highly sensitive or confidential information through the public contact form unless we have agreed a suitable method.

10. Contact us

For privacy questions or requests, contact 8° North using the details below.

LocationFreetown, Sierra Leone